Yes, absolutely! If you have any suggestions, please contact us with the charity name and reason for your choice. We promise we will take all recommendations seriously and investigate each one appropriately.
We do this because we feel we should give back into the support system which benefits all cancer sufferers. Chemotherapy Headwear gives 10% of the proceeds from each sale to charity. Please refer to the web page entitled “Supported Charity” for further details.
Because we are an online business, our products are best viewed online.  However, we do have some printed material made available for hospitals, hospices and care centres for patients to take away with them.  Should you want to display our leaflets, please contact us and we will be happy to send a pack out to you.
We operate a strict 14 day returns policy if you are not satisfied with your order.
All we ask is that you contact us at customerservice@chemotherapyheadwear.com to notify us of your return, then return your goods in the packaging they arrived in, along with a copy of your delivery note and a reason for the return.  All returns should be unwarn and will be inspected upon receipt.  This does not affect your statutory rights
Unfortunately as human beings, we sometimes make mistakes.  Should you find that you have received the wrong item, please contact us immediately at customerservice@chemotherapyheadwear.com and we will ask you to return the incorrect product and we will replace it for you.
We have a Contact Us link located in the top right hand side of our webpage.  Our contact details are also on the Terms and Conditions documents at point of ordering.
We do not currently have a store, however we do make visits to various Macmillan Centres and Hospitals around the country.  Payments made online via our secure payment page is operated by PayPal, alternatively we can process your order over the phone.
Our postage fees are a flat rate of £2.90 per order.  All orders will be sent via 1st Class Royal Mail, delivery charges are not refundable should you wish to return your goods.  Unfortunately we do not ship to the USA or Canada.
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We aim to ship all goods within 3 days of receiving your order.  Any orders placed on the weekend will not be dealt with until the following week.